Legal

Terms of Service

Last updated: 16 September 2026

These terms govern the use of this website and of the internal tools operated under the Hoopla name. Client engagements are governed by their own written agreement, which takes precedence over this page wherever the two differ.

1. Who we are

This site is operated by Hoopla LLC, registered in Saint Vincent and the Grenadines. Enquiries reach us through the form.

2. Use of this website

The content published here is provided for information. You may read, quote and link to it; you may not republish it as your own, and you may not use automated means to overload or probe the site or its form.

3. Enquiries

Sending an enquiry does not create a contract and does not oblige either side to proceed. We may decline work without giving reasons. Do not send confidential material through the form before an engagement is agreed in writing.

4. Engagements and invoicing

Work is scoped in writing before it starts, with deliverables, duration and fee stated. Fees are charged as a flat amount per engagement unless agreed otherwise, and payment is due upon receipt of the invoice. VAT is not charged: where the customer is established in the European Union, VAT is accounted for by the customer under the reverse-charge mechanism, the service being supplied by a non-EU entity.

5. What we do not do

We do not guarantee rankings, traffic volumes or revenue: no one controls a search engine or an AI model, and any promise to the contrary should be treated as a warning sign. We do not carry out work intended to deceive search engines or users, including link schemes, cloaking and the passing off of scraped material as original content.

6. Access to client systems

Where an engagement requires access to analytics, search consoles, staging environments or repositories, we ask for the minimum level of access that makes the work possible, use it only for that work, and give it up when the engagement ends.

7. Internal tools and Google APIs

Some of the tools we operate connect to Google accounts belonging to Hoopla and to its own operators, after explicit authorisation by the account holder. Their handling of Google user data is described in the Privacy Policy and follows the Google API Services User Data Policy, including the Limited Use requirements.

8. Liability

To the extent permitted by law, our liability arising out of an engagement is limited to the fees paid for that engagement. Nothing in these terms excludes liability for fraud or for anything else that cannot lawfully be excluded.

9. Governing law

These terms are governed by the laws of Saint Vincent and the Grenadines, without prejudice to mandatory consumer protections that may apply where you live.

10. Changes

We may update these terms; the date at the top of this page shows when that last happened. Engagements already agreed continue under the terms in force when they were signed.